top of page
Postal Boxes

SHIPPING & RETURNS

Shipping Policy

About Rare Flicks Plus!

Rare Flicks Plus! is an online-only store based in Atlantic Canada, offering rare, hard-to-find and out-of-print VHS, DVDs, Blu-Rays and more! We ship our products to the US & and Canada.

​

We take care to ensure that your order is packaged securely and shipped promptly. 

​

Where do you ship?
Please note that our fulfillment process varies by product. Some items are shipped directly by our partners, who are responsible for packaging and delivery (i.e. Amazon, etc.). For items fulfilled by Rare Flicks Plus!, we operate from Dartmouth, Nova Scotia, Canada, where we utilize the region's logistical advantages to ensure timely and efficient shipping to our customers worldwide.

​

Do you ship internationally?

We currently ship within the United States and Canada only. We no longer offer international shipping outside of North America.


Shipping costs will be calculated and displayed at checkout.

​

When will my order ship?
We pride ourselves on swift dispatch times, processing and shipping orders within a 24-hour window, 7 days a week. Please note that pre-orders will ship shortly after the release date, and fulfillment may take longer for pre-orders and items shipped by third-party partners. Our goal is to provide an exceptional shopping experience and ensure timely delivery for our customers.

​

Where do you dispatch products from?
Our shipping operations are based in Dartmouth, Nova Scotia, Canada, a scenic maritime town with a rich history and culture. This strategic location provides access to efficient logistical networks, enabling prompt dispatch and swift delivery to our global customer base, while leveraging the town's robust infrastructure and maritime heritage.

 

Do you offer free shipping?
We're pleased to offer free standard shipping on all Canadian orders fulfilled by Rare Flicks Plus!, with no minimum purchase required - every eligible purchase will be delivered to your doorstep without extra charges. Please note that some items fulfilled by our third-party partners may not be eligible for free shipping; in such cases, shipping costs will be clearly displayed at checkout along with the supplier's information (i.e. Amazon, etc)


For our customers in the USA, a flat rate shipping fee is available. This option allows you to fill up your cart with as many items as you'd like and have them shipped for one low, fixed price. You get to enjoy the simplicity of knowing exactly what you're going to pay for shipping without any surprises.

​

Return & Exchange Policy

What is your return policy?
We understand that sometimes a movie may not meet your expectations, and we want to ensure that our customers are completely satisfied with their purchase. Our 14-day money-back guarantee allows customers to have a worry-free shopping experience if the product does not meet their expectations. We want our customers to feel confident and satisfied with their purchases from us.

​

We take responsibility for ensuring our customers receive their items in pristine condition, and we'll make things right if there are any issues with an order, including incorrect or missing items. Our team carefully inspects each item before shipping to ensure its authenticity and quality. In the rare case of an issue, we'll provide a full refund.

At Rare Flicks Plus!, we value our customers' privacy and security, using SSL encryption to protect personal information. We're dedicated to providing the best customer service and ensuring complete satisfaction. Our 14-day money-back guarantee and careful shipping procedures help make the shopping experience smooth and enjoyable. Please note an RMA # is required for all returns or exchanges.

​

How to obtain an RMA (Return Merchandise Authorization) Number?
At Rare Flicks Plus!, customer satisfaction is our top priority. Our dedicated team is available to assist with inquiries and concerns. For returns, we require an RMA number, obtainable through our Contact Us section, to ensure a smooth and efficient process. Please clearly mark the RMA number on the outside of the package, return the item in its original packaging and condition, and we'll inspect and process your refund or exchange promptly. We strive to make the return process hassle-free and ensure complete satisfaction with your experience.
 

Follow Us

  • Facebook
  • Instagram
  • Pinterest
  • YouTube
  • Twitter
  • Threads

We Accept

  • icons8-visa-48
  • icons8-mastercard-48
  • icons8-american-express-48
  • icons8-discover-card-48
  • icons8-paypal-48
  • icons8-google-pay-48
  • icons8-apple-pay-64
bottom of page